Returns & Exchanges
At Emaan Adeel, we strive to ensure your complete satisfaction with our luxury fashion collections. If your order is damaged or incorrect, we offer a hassle-free return and exchange process within 7 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of receiving your order, providing your order number and images of any defects.
Quality Inspection
Once your request is received, our quality assurance team will review the details to ensure the item is unworn, unwashed, and still has all original tags attached.
Secure Packaging
After approval, securely pack the items in their original packaging to prevent damage during transit and include the original invoice.
Exchange or Refund
Upon receiving and verifying the returned product at our warehouse, we will process your exchange or issue a store credit/refund within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing